As
a PlanetWanderer.com user, you are in control of all your
travel-planning. We know you want to remain in control of your
personal information as well. As one of the pioneers in online
travel, we realize that earning and retaining your trust is of
paramount importance and it's a responsibility we take very
seriously, every day.
That's why we've provided this Privacy Policy, which sets
forth our policies regarding the collection, use and
protection of the personal information of those using the
PlanetWanderer.com website. Personal information means
information that can be linked to a specific individual, such
as name, address, telephone number, e-mail address and credit
card number.
We encourage you to review our Privacy Policy, and become
familiar with it, but you should know that we do not
sell or rent our customers' personal information to third
parties.
Please note that we review our Privacy Policy from time to
time, and we may make periodic changes to the policy in
connection with that review. Therefore, you may wish to
bookmark this page and/or periodically review this page to
make sure you have the current version.
What
personal information does PlanetWanderer gather from me and
how is this information used?
When browsing our site, you are not required to provide any
personal information unless and until you choose to make a
purchase or sign up for one of our e-mail newsletters or other
services as described below. We do not knowingly permit the
site to be used by any person under the age of eighteen and we
do not knowingly collect any personal information from
children (meaning those younger than thirteen years of age). A
valid credit card is required to make a purchase on our site.
Making a Purchase
In order to purchase travel and related services through our
site, you must provide us with certain personal information
such as your name, your credit card number and expiration
date, your credit card billing address, your telephone number,
your e-mail address and the name or names of the person(s)
traveling (if not you). We may also ask you for other personal
information, such as your frequent traveler numbers. We
require this information so that we can process, fulfill and
confirm your reservations and transactions and keep you
informed of each transaction's status. If you are making a
reservation for one or more travelers other than yourself, you
will need to make sure that each of these other travelers
agrees, in advance, that you may disclose their personal
information to us.
Member Registration
If you choose to become a registered member of PlanetWanderer,
you must provide your name, address, telephone number, e-mail
address, a unique login name, password, and password
validation. This information is collected on the registration
form for several reasons including: (i) personal
identification; (ii) to complete air, hotel, car, and other
reservations; (iii) to allow us to contact you for customer
service purposes, if necessary; (iv) to customize the content
of our site to meet your specific needs; and (v) to make
product improvements to our site. In addition, we need your
e-mail address to confirm your new member registration and
each reservation you transact on our site. As a PlanetWanderer
member you will also occasionally receive updates from us
about fare sales in your area, special offers, new
PlanetWanderer services, and other noteworthy items. However,
you may choose at any time to no longer receive these types of
e-mail messages. Please see our Opt-Out
policy described below for details.
Member Profile
As a PlanetWanderer member, you can choose to complete your
online profile by providing us with travel preferences,
frequent-traveler or affinity numbers, credit-card billing
information, paper ticket delivery address, and other personal
information. This information is primarily used to assist you
in making reservations quickly without having to type in the
same information repeatedly.
Newsletters and FareWatcher
PlanetWanderer's Deal Alerts and newsletter service are
optional benefits you may choose to subscribe to that keep you
up to date with the latest special travel deals and low
airfares. Your email address and preferences are necessary to
receive Preferred Deal alerts and newsletters.
Online Surveys
PlanetWanderer values opinions and comments from members, so
we frequently conduct online surveys. Participation in these
surveys is entirely optional. Typically, the information is
aggregated and used to make improvements to PlanetWanderer and
to develop appealing content, features and promotions for
members. Survey participants are anonymous unless otherwise
stated in the survey.
Promotions & Sweepstakes
PlanetWanderer frequently sponsors promotions and sweepstakes
to give members the opportunity to win great travel and
travel-related prizes. Information collected by us for such
activities can include contact information and survey
questions. We use contact information to notify contest
winners and survey information to develop promotions and
product improvements to the PlanetWanderer.com web site.
Automatic Logging of Session Data
We automatically log generic information about your computer's
connection to the Internet, which we call "session
data", that is anonymous and not linked to any personal
information. Session data consists of things such as IP
address, operating system and type of browser software being
used and the activities conducted by the user while on our
site. An IP address is a number that lets computers attached
to the Internet, such as our web servers, know where to send
data back to the user, such as the pages of the site the user
wishes to view. We collect session data because it helps us
analyze such things as what items visitors are likely to click
on most, the way visitors are clicking through the site, how
many visitors are surfing to various pages on the site, how
long visitors to the site are staying and how often they are
visiting. It also helps us diagnose problems with our servers
and lets us better administer our systems. Although such
information does not identify any visitor personally, it is
possible to determine from an IP address a visitor's Internet
Service Provider (ISP) and the approximate geographic location
of his or her point of connectivity.
Cookies
"Cookies" are small pieces of information that are
stored by your browser on your computer's hard drive. There
are many myths circulating about cookies, but you should know
that cookies are only read by the server that placed them, and
are unable to do such things as run programs on your computer,
plant viruses or harvest your personal information. The use of
cookies is very common on the Internet and PlanetWanderer's
use of cookies is similar to that of such sites as Expedia and
Orbitz, as well as Yahoo!, CNN.com and other reputable online
companies.
First and foremost, you can rest assured that no
personal information about you is gathered or stored in the
cookies placed by the PlanetWanderer.com web site and, as a
result, none can be passed on to any third parties.
Cookies allow us to serve you better and more efficiently, and
to personalize your experience at our site. PlanetWanderer
uses cookies to personalize your experience on our site and
with respect to advertisements. As to the former, these types
of cookies allow you to log in without having to type your
log-in name each time (only your password is needed). We may
also use such cookies to display an advertisement to you while
you are on our website or to send you an email alert (assuming
you have not opted out of receiving such emails) focusing on
destinations in which we think you might be interested. None
of this information is passed to any third party and is used
solely by us to provide you with a better user experience on
our web site. No personal information about
you is gathered through the use of these types of cookies.
A cookie may also be placed by our advertising server. Such
cookies are used only for purposes of tracking the
effectiveness of advertising served by us on our site and no
personal information about you is gathered from you by the use
of these cookies, nor is this information shared with any
third parties. Similarly, a cookie may be placed by our
third-party advertising companies. These companies may use
aggregated statistics about your visits to this and other web
sites in order to provide advertisements about travel-related
goods and services that you may be interested in. The
information they collect does not include
your personal information.
The third-party advertising companies may also employ
technology that is used to measure the effectiveness of ads.
Any such information is anonymous. They may use this anonymous
information about your visits to this and other sites in order
to provide advertisements about goods and services of
potential interest to you. No personal information about you
is collected during this process. The information is anonymous
and does not link online actions to an identifiable person. If
you would like more information and want to explore the option
of not having this information collected by third-party
advertisers, click
here.
Most web browsers automatically accept cookies. Of course, by
changing the options on your web browser or using certain
software programs, you can control how and whether cookies
will be accepted by your browser. PlanetWanderer supports your
right to block any unwanted Internet activity, especially that
of unscrupulous websites. However, blocking PlanetWanderer
cookies may disable certain features on our site and may make
it impossible to purchase or use certain services available on
the site. Please note that it is possible to block cookie
activity from certain web sites while permitting cookies from
sites you trust, like PlanetWanderer. Click here
for more information.
Other
From time to time we may add or enhance services available on
the site. To the extent these services are provided and used
by you, we will use the information you provide to facilitate
the service requested. For example, if you email us with a
question, we will use your email address, name, nature of the
question, etc. to respond to your question. We may also store
such information to assist us in making the site the better
and easier to use.
When you reserve or purchase travel services through
PlanetWanderer, we must provide certain of your personal
information to the airline, hotel, car-rental agency, travel
agency or other involved third party to enable the successful
fulfillment of your travel arrangements. However, we
do not sell or rent individual customer names or other
personal information to third parties. We use
non-personally identifiable information in aggregate form to
build higher quality, more useful online services by
performing statistical analyses of the collective
characteristics and behavior of our customers and visitors,
and by measuring demographics and interests regarding specific
areas of our site. We may provide anonymous statistical
information based on this data to suppliers, advertisers,
affiliates and other current and potential business partners.
We may also use such aggregate data to inform these third
parties as to the number of people who have seen and clicked
on links to their web sites. Occasionally, PlanetWanderer will
hire a third party to act on our behalf for projects such as
market-research surveys and contest-entry processing and will
provide information to these third parties specifically for
use in connection with these projects. The information we
provide to such third parties is protected by a
confidentiality agreement and is to be used solely for
completing the specific project. See "What
other information should I know about my privacy?"
below.
At any time, you can unsubscribe from our Deal Alerts,
newsletters or similar services by editing preferences through
the "Manage Preferences" link. As a member or
promotion/sweepstakes entrant, you will occasionally receive
e-mail updates from us about fare sales in your area, special
offers, new PlanetWanderer services, and other noteworthy
items. We hope you will find these updates interesting and
informative. Of course, if you would rather not receive them,
please click on the "unsubscribe" link or follow the
instructions in each e-mail message or send us an email by
clicking here.
PlanetWanderer reserves the right to limit membership to those
who will accept e-mails. Members will be notified via e-mail
prior to any actions taken.
At any time, you can view and/or update your Deal Alerts or
other newsletter service preferences. You can also update your
personal profile, which includes member registration and
travel preferences information, through the "My
Account" and "Manage Preferences" links.
PlanetWanderer contains links to other web sites. Please
note that when you click on one of these links, you are
entering another web site for which PlanetWanderer has no
responsibility. We encourage you to read the privacy
statements of all such sites as their policies may be
materially different from this Privacy Policy. Of course, you
are solely responsible for maintaining the secrecy of your
passwords and your PlanetWanderer membership account
information. Please be very careful, responsible, and alert
with this information, especially whenever you're online.
In addition to the circumstances described above,
PlanetWanderer may disclose member information if required to
do so by law, court order, as requested by other government or
law enforcement authority, or in the good faith belief that
disclosure is otherwise necessary or advisable including,
without limitation, to protect the rights or properties of
PlanetWanderer or its affiliated companies or when we have
reason to believe that disclosing the information is necessary
to identify, contact or bring legal action against someone who
may be causing interference with our rights or properties,
whether intentionally or otherwise, or when anyone else could
be harmed by such activities. In addition, if PlanetWanderer
or substantially all of its assets are acquired, our customer
information will most likely also be transferred in connection
with such acquisition.
We may change or supplement this Privacy Policy from time
to time. Any material changes in the way PlanetWanderer uses
personal information will be described in future versions of
this Privacy Policy. Privacy Policy changes will apply to the
information collected from the date we post the revised
Privacy Policy, as well as to existing information held by us.
If we decide to change this Privacy Policy in a material way,
we will obtain the necessary consents required under
applicable privacy laws if we seek to collect, use or disclose
personal information for purposes other than those for which
consent has been obtained, unless otherwise required or
permitted by law. If any proposed change is unacceptable to
you, you may request that we remove your personal information
(and/or that of other individuals for whom you made travel
reservations) from our records by clicking
here. Of course, you may always submit concerns regarding
our Privacy Policy or our privacy practices via email by clicking
here. Please reference the privacy policy in your subject
line. PlanetWanderer will attempt to respond to all reasonable
concerns or inquiries within five business days of receipt.